Skip to Content

  1. Terms and Conditions 

  2. Welcome to Daniel Baboolal Information Technology Company (DBITCo) – Helping you enjoy technology. These Unified Terms & Conditions (“Terms”) govern all products and services we provide. By engaging with DBITCo, you agree to the applicable sections of these Terms.

  4. Last Updated: September 23, 2025

  6. Part A: General Terms (Applicable to ALL Clients)

  7. The terms in this Part A apply to every client and every service provided by DBITCo.
  8. A1. Parties
  9. These Terms form a legally binding agreement between you (the “Client”) and Daniel Baboolal Information Technology Company (DBITCo), (the “Service Provider”).
  10. A2. General Pay​ment​ Principles
  11. All invoices are payable upfront before the delivery or activation of services or products, unless otherwise specified in a Project Proposal or Service Agreement. Payments are non-refundable once services have commenced or products have been delivered.
  12. A3. Client Responsibilities
  13. The Client agrees to:   
  14. ​a) Provide accurate, complete, and necessary information and content required for service delivery in a timely manner. 
  15. ​b) Comply with all applicable laws regarding data, content, and usage of services. 
  16. ​c) Safeguard any login credentials provided and be responsible for all activity under their account.
  17. A4. Intellectual Property & Portfolio  
  18. ​a) Service Provider's IP: The Service Provider retains ownership of all its pre-existing intellectual property, including ​   ​proprietary methods, software, source code, and configurations.  
  19. ​b) Client's IP: The Client retains full ownership of their own pre-existing data, content, and intellectual property.  
  20. ​c) Portfolio & Marketing Use: Unless the Client provides a written request to the contrary, the Service Provider may ​​showcase completed work (e.g., website designs, project descriptions) in its portfolio, case studies, and marketing materials. This does not transfer any ownership of the Client's IP.
  21. A5. Limitation o​f Liability 
  22. To the maximum extent permitted by law, the Service Provider’s total liability for any claim arising from any service or product shall not exceed the amount paid by the Client for that specific service or product. The Service Provider is not responsible for indirect or consequential losses, such as lost profits or third-party claims. While we aim to deliver high-quality work, we cannot guarantee specific business results.
  23. A6. Claims & Complaints
  24. The Client agrees to report any issues or defects with a product or service in writing within seven (7) days of delivery. The Service Provider will address all valid claims promptly and fairly.
  25. A7. Confidentiality
  26. Both parties agree to treat as confidential all non-public information shared during the engagement and not to disclose it to any third party without prior written consent.
  27. A8. Governing Law & Dispute Resolution 
  28. These Terms shall be governed by the laws of the Republic of Trinidad and Tobago. Both parties agree to first attempt to resolve any dispute through good-faith negotiation before pursuing litigation.
  29. A9. Changes to Terms
  30. The Service Provider reserves the right to update these Terms at any time. Updated Terms will be posted on our website, and continued use of services constitutes acceptance.

  32. Part B: Project-Based & Physical Product Terms

  33. The terms in this Part B apply ONLY to clients engaging DBITCo for project-based work (e.g., consultancy, installations) or purchasing physical products.
  34. B1. Scope of Work & Proposals
  35. The specific scope, deliverables, and timelines for any project will be detailed in a formal Project Proposal, which supersedes these general terms in case of conflict.
  36. B2. Payment for Projects
  37. Invoices for project work are due within fourteen (14) days of the issue date. A 5% monthly late fee may be applied to overdue balances. All deliverables remain the property of the Service Provider until full payment is received.
  38. B3. Project Warranty & Support
  39. A complimentary thirty (30) day support period is included with projects to address bugs or issues directly arising from the delivered work. This does not cover new features or issues caused by third-party systems.
  40. B4. Physical Products  
  41. a) This section covers physical items such as laptops, cameras, accessories, and similar hardware. 
  42. b) All products are subject to availability. 
  43. c) Warranties, if applicable, are provided by the manufacturer and will be clearly stated at the time of purchase. 
  44. d) The Service Provider is not responsible for any damage caused by client misuse, mishandling, or unauthorized repairs.

  45. Part C: SaaS Subscription Service Terms (Webstores by DBITCO)

  46. The terms in this Part C apply ONLY to clients subscribing to the "Webstores by DBITCO" e-commerce platform.

  47. C1. Setup Fee
  48. All webstore packages are subject to a one-time, non-refundable setup fee of TTD $700 (or USD equivalent). Setup and platform activation will commence only after the setup fee and the first subscription payment have been received.
  49. C2. Service Description & License
  50. The Service Provider grants the Client a limited, non-exclusive license to use the hosted e-commerce platform (“Platform”) for the duration of their paid subscription. The service includes hosting, maintenance, and technical support.
  51. C3. Service Level Agreement (SLA)
  52. The Service Provider will use commercially reasonable efforts to ensure the Platform is available 99.5% of the time each calendar month, excluding scheduled maintenance.
  53. C4. Subscription Payments
  54. This is a recurring subscription service. Fees are due in advance of each billing cycle. A thirty (30) day grace period is provided for late payments, after which services will be suspended.
  55. C5. Indemnification
  56. The Client agrees to indemnify and hold harmless the Service Provider from any claims or costs arising from the Client's content or their use of the Platform in breach of these Terms.
  57. C6. Data, Privacy & Termination
  58. a) Privacy Policy: The Client agrees to the Service Provider's Privacy Policy, available at privacy policy. 
  59. b) Termination: Either party may terminate with thirty (30) days' written notice. 
  60. c) Data Handling: Upon termination, the Client's data will be permanently deleted after thirty (30) days. It is the Client's responsibility to export their data beforehand.

  62.